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.dashboard-status-row.active{border-color:var(--mogpi-info);color:#1d4ed8;background:#eef4ff;box-shadow:0 0 0 3px #2563eb1f}:root[data-resolved-mode=light] .dashboard-bar-row:hover,:root[data-resolved-mode=light] .dashboard-bar-row:focus-visible,:root[data-resolved-mode=light] .dashboard-ticket-line:hover,:root[data-resolved-mode=light] .dashboard-ticket-line:focus-visible{background:#eef4ff;border-color:#bfdbfe}:root[data-resolved-mode=light] .dashboard-bar-row i{background:linear-gradient(90deg,#114dff,#2563eb)}:root[data-resolved-mode=light] .settings-tabs a{border-color:var(--mogpi-line);background:#fff}:root[data-resolved-mode=light] .settings-tabs a:hover,:root[data-resolved-mode=light] .settings-tabs a:focus-visible{border-color:var(--mogpi-info);color:#1d4ed8;background:#eef4ff;box-shadow:0 0 0 3px #2563eb1f}:root[data-resolved-mode=light] .settings-section-card{border-color:var(--mogpi-line);background:linear-gradient(145deg,#2563eb14,#0000 38%),#fff}:root[data-resolved-mode=light] .settings-section-card:hover,:root[data-resolved-mode=light] .settings-section-card:focus-visible,:root[data-resolved-mode=light] .settings-section-card.active{border-color:var(--mogpi-info);color:#1d4ed8;box-shadow:0 18px 34px #2563eb1f,0 0 0 3px #2563eb1f}:root[data-resolved-mode=light] .settings-section-code{color:#1d4ed8;background:#eef4ff;border-color:#bfdbfe}:root[data-resolved-mode=light] .settings-side-empty,:root[data-resolved-mode=light] .settings-api-empty{background:#fff;border-color:#dbe4f0}.table-wrap{border:1px solid var(--line);border-radius:var(--radius);box-shadow:var(--shadow-soft);background:#0d1626c7;overflow:auto}.contacts-table-wrap{max-height:calc(100vh - 244px)}.table-wrap th{z-index:1;position:sticky;top:0}:root[data-resolved-mode=light] .table-wrap{background:#fff;border-color:#dbe4f0}table{border-collapse:collapse;width:100%;font-size:13px}th{border-bottom:1px solid var(--line);color:var(--muted);letter-spacing:0;text-align:left;text-transform:uppercase;background:#131f34d1;padding:12px 16px;font-size:10px;font-weight:900}:root[data-resolved-mode=light] th{color:#64748b;background:#f7faff;border-bottom-color:#dbe4f0}td{vertical-align:middle;border-bottom:1px solid #dbe4f014;padding:14px 16px}:root[data-resolved-mode=light] td{border-bottom-color:#edf2f7}tr:last-child td{border-bottom:0}tbody tr:hover{background:#60a5fa0f}tbody tr.active-row{background:#60a5fa1f}.table-wrap tbody tr:has(a:hover){background:#60a5fa21}.table-wrap tbody tr:has(a){transition:background-color .14s}.table-wrap tbody tr:has(a) td{cursor:default}.subject{color:#dbeafe;max-width:100%;font-weight:800;transition:color .14s,text-decoration-color .14s;display:inline-flex;position:relative}.subject:hover{color:#93c5fd;text-underline-offset:4px;text-decoration:underline;text-decoration-thickness:2px}:root[data-resolved-mode=light] 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10px;font-size:11px;font-weight:900;display:inline-flex}.status-IN_PROGRESS{color:#93c5fd;background:#60a5fa26}.status-WAITING_ASSIGNMENT,.status-OPEN{color:#facc15;background:#facc1529}.status-WAITING_CUSTOMER,.status-WAITING_THIRD_PARTY{color:#c4b5fd;background:#818cf829}.status-RESOLVED,.status-CLOSED{color:#86efac;background:#4ade8024}.status-CANCELED{color:#cbd5e1;background:#94a3b81f}.priority-CRITICAL{color:#fca5a5;background:#f8717124}.priority-HIGH{color:#fdba74;background:#f9731624}.priority-MEDIUM{color:#fcd34d;background:#fbbf2424}.priority-LOW{color:#cbd5e1;background:#94a3b81f}.filters{flex-wrap:wrap;gap:10px;margin-bottom:15px;display:flex}.input,.select,.textarea{background:rgb(var(--app-surface));border:1px solid rgb(var(--app-line));color:rgb(var(--app-text));border-radius:14px;outline:none;width:100%;min-height:42px;padding:10px 12px;line-height:1.35;transition:border-color .15s,box-shadow .15s,background 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.subject{text-overflow:ellipsis;vertical-align:bottom;white-space:nowrap;max-width:100%;display:inline-block;overflow:hidden}.ticket-subline{color:var(--muted);flex-wrap:wrap;gap:8px;margin-top:5px;font-size:11px;font-weight:800;display:flex}.ticket-cell-title{text-overflow:ellipsis;white-space:nowrap;margin-bottom:4px;font-size:12px;display:block;overflow:hidden}.ticket-client-cell .muted,.ticket-table td[data-label=Setor],.ticket-table td[data-label=Responsavel],.ticket-table td[data-label=Atualizado]{text-overflow:ellipsis;white-space:nowrap;overflow:hidden}.ticket-risk-danger,.ticket-risk-warning,.ticket-risk-ok{margin-bottom:4px;font-size:12px;display:block}.ticket-risk-danger{color:var(--danger)}.ticket-risk-warning{color:var(--warning)}.ticket-risk-ok{color:var(--success)}.ticket-pagination,.list-pagination{color:var(--muted);justify-content:flex-end;align-items:center;gap:12px;margin-top:12px;font-size:12px;font-weight:800;display:flex}.list-pagination 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.ticket-management-card>.ticket-panel-head>span{color:#082866;background:#fff;border-color:#b8cdf5}:root[data-resolved-mode=light] .ticket-form-mini-head{border-bottom-color:#dce8fb}:root[data-resolved-mode=light] .ticket-form-mini-head strong{color:#001747}:root[data-resolved-mode=light] .ticket-form-mini-head small{color:#445b7c}:root[data-resolved-mode=light] .ticket-mini-mark{color:#2563eb;background:#eaf2ff;border-color:#bcd2ff}:root[data-resolved-mode=light] .ticket-form-mini-classification{background:linear-gradient(145deg,#3187ff1f,#0000 42%),#fff;border-color:#9fbfff #9fbfff #9fbfff #3b82f6;box-shadow:0 14px 30px #3187ff21}:root[data-resolved-mode=light] .ticket-form-mini-integrations{background:linear-gradient(145deg,#ff7a1a1f,#0000 44%),#fff;border-color:#ffd3ac #ffd3ac #ffd3ac #ff7a1a;box-shadow:0 14px 30px #ff7a1a1f}:root[data-resolved-mode=light] .ticket-form-mini-integrations .ticket-mini-mark{color:#e85d04;background:#fff2e7;border-color:#ffc28f}:root[data-resolved-mode=light] .ticket-form-mini-classification .input,:root[data-resolved-mode=light] .ticket-form-mini-classification .select{color:#001747;background:#fff;border-color:#b8cdf5}:root[data-resolved-mode=light] .ticket-form-mini-integrations .input,:root[data-resolved-mode=light] .ticket-form-mini-integrations .select{color:#001747;background:#fff;border-color:#ffc28f}:root[data-resolved-mode=light] .ticket-form-section-head>span,:root[data-resolved-mode=light] .ticket-panel-head>span,:root[data-resolved-mode=light] .ticket-panel-actions>span{color:#1d4ed8;background:#2563eb1a;border-color:#2563eb38}.settings-modal-card{width:min(520px,92vw);max-height:min(720px,92vh);overflow:auto}.department-actions{flex-wrap:wrap;justify-content:flex-end;gap:8px;display:flex}.department-delete-modal{width:min(1180px,96vw);max-height:min(860px,94vh);overflow:auto}.delete-warning{color:#fecaca;background:#f871711f;border:1px solid #f8717157;border-radius:10px;padding:13px 14px;font-size:13px;font-weight:700;line-height:1.55}.delete-warning strong{color:#fff}.delete-impact-grid{grid-template-columns:repeat(6,minmax(0,1fr));gap:10px;display:grid}.delete-impact-grid div{border:1px solid rgb(var(--app-line));background:#0d1626b8;border-radius:8px;gap:4px;min-height:78px;padding:12px;display:grid}.delete-impact-grid strong{font-size:24px;line-height:1}.delete-impact-grid span{color:var(--muted);font-size:11px;font-weight:800;line-height:1.3}.delete-consequences{background:#60a5fa14;border:1px solid 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#4ade804d}.modal-backdrop{z-index:30;background:#020817b8;place-items:center;padding:20px;display:grid;position:fixed;inset:0}.contact-editor-modal{width:min(680px,94vw);max-height:min(820px,92vh);overflow:auto}.modal-actions{flex-wrap:wrap;justify-content:flex-end;align-items:center;gap:8px;display:flex}.modal-actions.split-actions{grid-template-columns:auto minmax(12px,1fr) auto auto;display:grid}.auth-page{background:#060c19;grid-template-columns:1.05fr .95fr;min-height:100vh;display:grid}:root[data-resolved-mode=light] .auth-page{background:#f0f5fb}.auth-visual{color:#fff;background:radial-gradient(circle at 38% 0,#60a5fa29,#0000 34%),linear-gradient(#020817 0%,#071226 100%);border-right:1px solid #94a3b829;flex-direction:column;justify-content:space-between;padding:48px;display:flex;position:relative;overflow:hidden}.auth-visual:after{box-shadow:var(--shadow-metal);content:"";opacity:.72;background:url(/mogpi/chat-logo.png) 50%/contain no-repeat;border:1px solid #ffffff1f;border-radius:24px;width:min(34vw,360px);height:min(34vw,360px);position:absolute;top:18%;right:42px}.auth-visual .brand{z-index:1;padding:0;position:relative}.auth-copy{z-index:1;max-width:520px;position:relative}.auth-copy-minimal{min-height:1px}.auth-copy h1{margin:0 0 18px;font-size:42px;line-height:1.08}.auth-copy p{color:#c8d5ea;font-size:15px;line-height:1.8}.auth-footnote{color:#8ea2c2;z-index:1;font-size:12px;font-weight:800;position:relative}.auth-form-side{background:radial-gradient(circle at 50% 0,#3b82f61f,#0000 32%),#0a1222;place-items:center;padding:35px;display:grid}:root[data-resolved-mode=light] .auth-form-side{background:radial-gradient(circle at 50% 0,#2563eb1c,#0000 32%),#f0f5fb}.auth-form{box-shadow:var(--shadow-metal);background:linear-gradient(#111c30,#0d1626);border:1px solid #26364f;border-radius:24px;width:100%;max-width:430px;padding:28px}:root[data-resolved-mode=light] .auth-form{background:linear-gradient(#fff,#f7fbff);border-color:#bfd4f4}.auth-form-top{justify-content:space-between;align-items:flex-start;gap:14px;display:flex}.auth-form h2{margin-bottom:8px;font-size:27px}.auth-form .subtitle{margin-bottom:8px}.auth-form .button{width:100%}.auth-link{color:var(--muted);text-align:center;margin:4px 0 0;font-size:13px}.auth-link a{color:#93c5fd;font-weight:900}.ticket-layout{grid-template-columns:minmax(0,1fr) minmax(340px,380px);align-items:start;gap:18px;display:grid}.ticket-main-stack{gap:18px;min-width:0;display:grid}.ticket-layout aside{align-self:start;min-width:0}.ticket-analytics-strip{grid-template-columns:repeat(4,minmax(0,1fr));gap:12px;margin-bottom:0;display:grid}.ticket-analytics-strip div{background:rgb(var(--app-surface));border:1px solid rgb(var(--app-line));border-radius:12px;gap:4px;padding:13px 14px;display:grid}.ticket-analytics-strip span,.ticket-analytics-strip small{color:var(--muted);font-size:11px;font-weight:800}.ticket-analytics-strip strong{overflow-wrap:break-word;font-size:14px}.ticket-flag-row{flex-wrap:wrap;gap:6px;max-width:220px;display:flex}.ticket-layout aside>form.card>button.button{order:99;width:100%}.message{border-bottom:1px solid var(--line);padding:15px 0}.message:last-child{border:0}.message.internal{background:#fbbf241f;border:1px solid #fbbf2447;border-radius:14px;margin:10px 0;padding:14px}.message-meta{color:var(--muted);flex-wrap:wrap;gap:8px;margin-bottom:7px;font-size:11px;display:flex}.message-body{white-space:pre-wrap;font-size:13px;line-height:1.6}.message-attachments{margin-top:10px}.pasted-files{flex-wrap:wrap;gap:8px;margin-top:10px;display:flex}.attachment-chip{background:rgb(var(--app-elevated));border:1px solid rgb(var(--app-line));color:rgb(var(--app-text));border-radius:999px;align-items:center;gap:8px;max-width:100%;padding:7px 10px;font-size:11px;font-weight:800;display:inline-flex}.attachment-chip span{text-overflow:ellipsis;white-space:nowrap;max-width:220px;overflow:hidden}.attachment-chip small{color:var(--muted);font-size:10px}.ticket-description{white-space:pre-wrap;background:#131f34d1;border:1px solid #94a3b829;border-radius:12px;min-height:88px;margin-top:14px;padding:15px;font-size:13px;line-height:1.65}:root[data-resolved-mode=light] .ticket-description{border-color:var(--mogpi-line);background:#f7faff}.ticket-whatsapp-context{background:#2563eb14;border:1px solid #60a5fa42;border-radius:10px;gap:12px;padding:14px;display:grid}.ticket-whatsapp-head{justify-content:space-between;align-items:center;gap:12px;display:flex}.ticket-whatsapp-head>div{min-width:0}.ticket-whatsapp-head h2{color:rgb(var(--app-info));letter-spacing:.08em;text-transform:uppercase;margin:0;font-size:13px}.ticket-whatsapp-head p{color:var(--muted);margin:4px 0 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#93c5fd2e;border-radius:8px;padding:12px}.ticket-whatsapp-message.outbound{background:#4ade8014;border-color:#4ade8038}.ticket-whatsapp-context.closed{gap:0;padding-bottom:14px}:root[data-resolved-mode=light] .ticket-whatsapp-context{background:#eef6ff;border-color:#bfdbfe}:root[data-resolved-mode=light] .ticket-whatsapp-message{background:#fff;border-color:#d6e7ff}:root[data-resolved-mode=light] .ticket-whatsapp-message.outbound{background:#f0fdf4;border-color:#bbf7d0}.timeline{gap:13px;display:grid}.timeline-item{border-left:2px solid var(--line);padding-left:12px;font-size:12px}.timeline-details{color:var(--muted);gap:3px;margin-top:5px;line-height:1.4;display:grid}.timeline-details span{overflow-wrap:anywhere}.timeline-item time{color:var(--muted);margin-top:3px;display:block}.empty{color:var(--muted);text-align:center;padding:42px;font-size:13px;font-weight:700}.conversation-page{background:#060c19;grid-template-columns:250px 390px minmax(0,1fr);height:100%;min-height:0;margin:0;display:grid;overflow:hidden}:root[data-resolved-mode=light] .conversation-page{background:#f0f5fb}.conversation-queues{background:rgb(var(--app-surface));border-right:1px solid var(--line);flex-direction:column;gap:22px;min-height:0;padding:20px 12px;display:flex;overflow:hidden auto}.conversation-queues.compact{align-items:center;padding:14px 8px}.queue-toolbar{justify-content:space-between;align-items:center;gap:8px;min-width:0;display:flex}.queue-toolbar strong{text-overflow:ellipsis;white-space:nowrap;font-size:12px;overflow:hidden}.conversation-queues.compact .queue-toolbar{justify-items:center;display:grid}.conversation-queues.compact .queue-toolbar strong{display:none}.queue-toggle{background:rgb(var(--app-elevated));border:1px solid rgb(var(--app-line));color:rgb(var(--app-text));border-radius:8px;place-items:center;width:34px;height:34px;font-size:18px;font-weight:900;display:grid}.queue-section{gap:7px;min-width:0;display:grid}.queue-title{color:rgb(var(--app-text));padding:0 6px 6px;font-size:13px;font-weight:900}.queue-title-button{cursor:pointer;text-align:left;background:0 0;border:0;justify-content:space-between;align-items:center;width:100%;display:flex}.queue-title-button strong{color:var(--muted);font-size:10px}.queue-section.is-hidden{gap:0}.queue-row{color:rgb(var(--app-text));border:1px solid #0000;border-radius:8px;justify-content:space-between;align-items:center;gap:10px;min-width:0;min-height:38px;padding:9px 8px;font-size:13px;font-weight:800;display:flex}.queue-row span{text-overflow:ellipsis;white-space:nowrap;flex:auto;min-width:0;overflow:hidden}.queue-row strong{color:rgb(var(--app-text));text-align:right;flex:none;min-width:28px;font-size:12px}.queue-row:hover,.queue-row.active{background:rgb(var(--app-elevated));border-color:rgb(var(--app-line))}.technician-section{margin-top:auto}.technician-card{background:#60a5fa0f;border:1px solid #60a5fa29;border-radius:8px;grid-template-columns:34px minmax(0,1fr);align-items:center;gap:9px;min-width:0;padding:9px;display:grid}.technician-card:hover,.technician-card.active{background:#60a5fa24;border-color:#60a5fa6b}.tech-avatar{color:#1f2937;background:#dbe4f0;border-radius:8px;place-items:center;width:34px;height:34px;font-size:11px;font-weight:900;display:grid}.technician-card strong,.technician-card small{text-overflow:ellipsis;white-space:nowrap;display:block;overflow:hidden}.technician-card strong{font-size:12px}.technician-card small{color:var(--muted);margin-top:2px;font-size:10px;font-weight:800}.conversation-inbox{border-right:1px solid var(--line);background:radial-gradient(circle at 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span{color:#899bb8;position:absolute;top:10px;left:13px}.conversation-list{flex:1;min-height:0;overflow:auto}.conversation-item{border-bottom:1px solid #dbe4f014;border-left:3px solid #0000;grid-template-columns:42px minmax(0,1fr) auto;gap:11px;padding:14px 16px;transition:background-color .14s,border-color .14s,box-shadow .14s,transform .14s;display:grid}.conversation-item:hover{background:#60a5fa21;border-left-color:#93c5fdcc;transform:translate(2px);box-shadow:inset 0 0 0 1px #60a5fa24}.conversation-item.active{background:#60a5fa24;border-left-color:#3b82f6;box-shadow:inset 0 0 0 1px #60a5fa2e}.conversation-tags{flex-wrap:wrap;gap:5px;min-height:22px;margin-bottom:5px;display:flex}.conversation-tag{color:rgb(var(--app-text));text-overflow:ellipsis;white-space:nowrap;background:#94a3b824;border:1px solid #94a3b847;border-radius:999px;align-items:center;max-width:148px;padding:5px 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.whatsapp-dot{border-color:#fff}.conversation-name{text-overflow:ellipsis;white-space:nowrap;font-size:13px;font-weight:900;overflow:hidden}.conversation-preview{color:var(--muted);text-overflow:ellipsis;white-space:nowrap;margin-top:5px;font-size:11px;overflow:hidden}.conversation-time{color:#8798b3;text-align:right;white-space:nowrap;font-size:10px}.unread-count{color:#fff;background:#22c55e;border-radius:10px;place-items:center;min-width:19px;height:19px;margin-top:7px;padding:0 5px;font-size:10px;font-weight:900;display:inline-grid}.conversation-workspace{grid-template-columns:minmax(0,1fr) clamp(260px,22vw,300px);min-width:0;height:100%;min-height:0;display:grid;overflow:hidden}.conversation-chat{background:#0b1425;flex-direction:column;min-width:0;min-height:0;display:flex;position:relative}.conversation-chat-head{border-bottom:1px solid var(--line);background:#0d1626eb;justify-content:space-between;align-items:center;height:72px;padding:0 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#2563eb57}.send-button:disabled{cursor:not-allowed;filter:grayscale(.3);opacity:.55;transform:none}.conversation-head-actions{flex-wrap:wrap;justify-content:flex-end;align-items:center;gap:8px;display:flex}.icon-button{background:rgb(var(--app-surface));border:1px solid rgb(var(--app-line));color:rgb(var(--app-text));border-radius:12px;justify-content:center;align-items:center;width:34px;height:34px;font-size:20px;font-weight:900;transition:background-color .14s,border-color .14s,transform .14s;display:inline-flex}.icon-button:hover,.icon-button.active{background:rgb(var(--app-elevated));border-color:#60a5fa9e;transform:translateY(-1px)}.icon-button:disabled{cursor:not-allowed;opacity:.48;transform:none}.action-popover-wrap{position:relative}.action-popover{background:rgb(var(--app-surface));border:1px solid rgb(var(--app-line));box-shadow:var(--shadow-metal);z-index:12;border-radius:14px;gap:10px;min-width:230px;padding:12px;display:grid;position:absolute;top:calc(100% + 10px);right:0}.more-popover{min-width:190px;padding:8px}.more-popover a,.more-popover button{color:rgb(var(--app-text));text-align:left;background:0 0;border:0;border-radius:10px;width:100%;padding:10px 11px;font-size:12px;font-weight:900;display:block}.more-popover a:hover,.more-popover button:hover{color:#dbeafe;background:#60a5fa24}.more-popover button:disabled{color:var(--muted);cursor:not-allowed;opacity:.55}.transfer-confirm-card{background:rgba(var(--app-elevated), .82);border:1px solid rgb(var(--app-line));color:rgb(var(--app-text));border-radius:10px;gap:10px;padding:10px;display:grid}.transfer-confirm-card strong{font-size:12px;line-height:1.35}.transfer-confirm-actions{gap:8px;display:grid}.ticket-action-row{grid-template-columns:1fr 1fr;gap:8px;display:grid}.compact-button{min-height:36px;padding:8px 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a.active{box-shadow:none;color:rgb(var(--app-text));background:#60a5fa24;border-color:#60a5fa8f;transform:none}.conversation-tabs a:hover,.conversation-tabs a:focus-visible{color:rgb(var(--app-text));background:#60a5fa2e;border-color:#93c5fdb8;transform:translateY(-1px)scale(1.012);box-shadow:0 0 0 3px #60a5fa21,0 14px 28px #0208173d}.conversation-tabs a:focus-visible{outline:none}.conversation-search{margin-top:14px}.conversation-search .input{border-radius:8px;min-height:42px}.conversation-sort-row{color:var(--muted);justify-content:space-between;align-items:center;margin-top:13px;font-size:11px;font-weight:800;display:flex}.conversation-list{background:inherit;padding:12px 14px 18px}.conversation-item{background:rgb(var(--app-surface));border:1px solid rgb(var(--app-line));border-radius:8px;grid-template-columns:46px minmax(0,1fr) 48px;margin-bottom:10px;padding:12px}.conversation-item:hover{border-left-color:#0000;transform:translateY(-1px);box-shadow:0 10px 24px #0f172a14}.conversation-item-main{min-width:0}.conversation-item-side{flex-direction:column;align-items:flex-end;display:flex}.conversation-project{color:var(--muted);text-overflow:ellipsis;white-space:nowrap;margin-top:4px;font-size:11px;font-weight:700;overflow:hidden}.conversation-workspace{background:#fff;grid-template-columns:minmax(0,1fr) clamp(280px,22vw,330px)}:root[data-resolved-mode=dark] .conversation-workspace{background:#0b1425}.conversation-empty{grid-column:2}.conversation-chat{background:#fff}:root[data-resolved-mode=dark] .conversation-chat{background:#0b1425}.conversation-chat-head{background:#fffffff0;border-bottom-color:#e4e9f2;height:78px}:root[data-resolved-mode=dark] .conversation-chat-head{background:#0b1425f0;border-bottom-color:#25324a}.conversation-messages{background:radial-gradient(#2563eb0f 1px,#0000 1px) 0 0/24px 24px,linear-gradient(#fff,#f8fafc);padding:26px max(26px,6%)}.conversation-bubble{border-radius:8px;max-width:min(620px,72%);box-shadow:0 12px 24px #0f172a0f}.conversation-bubble.outbound{background:linear-gradient(135deg,#2563eb,#6d28d9)}.conversation-action-bar{background:#fffffff0;border-top:1px solid #e4e9f2;align-items:center;gap:10px;padding:12px 18px 0;display:flex}:root[data-resolved-mode=dark] .conversation-action-bar{background:#0b1425f0;border-top-color:#25324a}.chat-action-button:hover{color:rgb(var(--app-info));border-color:#60a5fa85}.conversation-composer{background:#fffffff0;border-top:0;padding:12px 18px 18px}:root[data-resolved-mode=dark] .conversation-composer{background:#0b1425f0}.conversation-composer .input,.send-button{border-radius:8px}.conversation-details{background:#f8fafc;border-left-color:#e4e9f2;padding:18px}:root[data-resolved-mode=dark] .conversation-details{background:#081121;border-left-color:#25324a}.contact-profile,.detail-section{background:rgb(var(--app-surface));border:1px solid rgb(var(--app-line));border-radius:8px;margin-bottom:12px;padding:16px}.detail-section{gap:12px;display:grid}:root[data-resolved-mode=light]{--app-bg:240 245 251;--app-surface:255 255 255;--app-elevated:247 250 255;--app-line:219 228 240;--app-text:15 23 42;--app-muted:76 88 108;--app-info:37 99 235;--bg:#f0f5fb;--surface:#fff;--elevated:#f7faff;--ink:#0f172a;--muted:#4c586c;--line:#dbe4f0;--primary:#2563eb;--primary-dark:#114dff;--shadow-soft:0 10px 28px #0f172a14;--shadow-metal:0 18px 42px #0f172a1f}:root[data-resolved-mode=light] body{background:var(--mogpi-app-gradient)}:root[data-resolved-mode=light] .sidebar{background:radial-gradient(circle at 50% 0,#2563eb3d,#0000 24%),linear-gradient(#020817 0%,#040b1c 56%,#020817 100%);border-right:1px solid #94a3b833;box-shadow:inset -1px 0 #ffffff08,18px 0 42px #0a112414}:root[data-resolved-mode=light] .brand-mark{background:linear-gradient(145deg,#ffffff1f,#fff0 42%),#050d1fb8;border-radius:12px;box-shadow:0 16px 32px #02081747}:root[data-resolved-mode=light] .nav a{color:#d8e1f3;border-radius:10px}:root[data-resolved-mode=light] .nav a.active,:root[data-resolved-mode=light] .nav a:hover{background:#ffffff14;border-color:#ffffff1a;transform:none}:root[data-resolved-mode=light] .nav-icon{color:#bfdbfe;background:linear-gradient(145deg,#ffffff1a,#fff0 46%),#2563eb29;border-color:#93c5fd3d}:root[data-resolved-mode=light] .new-service-button{background:var(--mogpi-primary-gradient);box-shadow:var(--mogpi-shadow-primary);border:0;border-radius:10px}:root[data-resolved-mode=light] .topbar{background:#f0f5fbdb;border-bottom-color:#0000;flex-basis:64px;height:64px}:root[data-resolved-mode=light] .content{background:linear-gradient(#ffffffdb,#f0f5fbf5 240px),#f0f5fb}:root[data-resolved-mode=light] .card,:root[data-resolved-mode=light] .mogpi-panel,:root[data-resolved-mode=light] .table-wrap{background:var(--mogpi-card-gradient);border-color:var(--mogpi-panel-border);box-shadow:var(--shadow-soft);border-radius:14px}:root[data-resolved-mode=light] .button{background:var(--mogpi-primary-gradient);box-shadow:var(--mogpi-shadow-primary);border-color:#2563eb6b;border-radius:10px}:root[data-resolved-mode=light] .button.secondary,:root[data-resolved-mode=light] .input,:root[data-resolved-mode=light] .select,:root[data-resolved-mode=light] .textarea{border-color:var(--mogpi-field-border);background:#fff;border-radius:10px}:root[data-resolved-mode=light] .input:focus,:root[data-resolved-mode=light] .select:focus,:root[data-resolved-mode=light] .textarea:focus{border-color:var(--mogpi-info);box-shadow:var(--mogpi-focus-ring)}:root[data-resolved-mode=light] .badge{color:#10883a;background:#eef7ef;border-color:#c8efd0}:root[data-resolved-mode=light] .status-IN_PROGRESS,:root[data-resolved-mode=light] .status-OPEN,:root[data-resolved-mode=light] .status-WAITING_ASSIGNMENT{color:#15803d;background:#e9f7ef;border-color:#c9edd5}:root[data-resolved-mode=light] .status-RESOLVED,:root[data-resolved-mode=light] .status-CLOSED{color:#526175;background:#edf1f8;border-color:#dce4f1}:root[data-resolved-mode=light] .conversation-page{background:var(--mogpi-bg);grid-template-columns:clamp(410px,31vw,520px) minmax(0,1fr)}:root[data-resolved-mode=light] .conversation-inbox{border-right:1px solid var(--mogpi-line);background:0 0;padding:24px 20px 26px 24px}:root[data-resolved-mode=light] .conversation-inbox-head{background:0 0;border-bottom:0;padding:0 0 16px}:root[data-resolved-mode=light] .conversation-inbox-head h1{color:var(--mogpi-text);letter-spacing:0;font-size:24px}.conversation-search-row{grid-template-columns:minmax(0,1fr) 48px;align-items:center;gap:10px;margin-top:18px;display:grid}:root[data-resolved-mode=light] .conversation-search{margin-top:0}:root[data-resolved-mode=light] .conversation-search .input{border-radius:12px;min-height:48px;box-shadow:0 10px 24px #121b2e0a}:root[data-resolved-mode=light] .conversation-search span{color:#9aa6ba;display:inline-flex;top:15px}.conversation-filter-button{border:1px solid var(--mogpi-line);color:#44516a;background:#fff;border-radius:12px;justify-content:center;align-items:center;width:48px;height:48px;display:inline-flex}:root[data-resolved-mode=light] .conversation-tabs{gap:8px;margin-top:16px;padding:2px 0 4px;display:flex;overflow-x:auto}:root[data-resolved-mode=light] .conversation-tabs a{border-color:var(--mogpi-line);box-shadow:none;color:#28334a;background:#fff;border-radius:10px;flex:none;gap:8px;min-height:42px;padding:9px 14px;font-weight:800}:root[data-resolved-mode=light] .conversation-tabs a strong{color:var(--mogpi-info);background:#eef4ff}:root[data-resolved-mode=light] .conversation-tabs a.active{border-color:var(--mogpi-info);color:var(--mogpi-info);background:#fff;box-shadow:0 0 0 3px 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.conversation-bubble{border-color:var(--mogpi-line);color:#172033;background:#fff;border-radius:14px;box-shadow:0 12px 28px #121b2e0f}:root[data-resolved-mode=light] .conversation-bubble.outbound{background:var(--mogpi-primary-gradient);border-color:#0000;box-shadow:0 16px 32px #2563eb38}.internal-note-card{background:linear-gradient(#fff7df,#fff1c2);border:1px solid #ffe4a3;border-radius:14px;gap:9px;margin:0 max(28px,6%) 14px;padding:14px 16px 10px;display:grid;position:relative;box-shadow:0 14px 32px #774e0917}.internal-note-title span{color:#5d6678;font-size:12px;font-weight:700}.internal-note-input{color:#253044;resize:vertical;background:0 0;border:0;outline:none;width:100%;min-height:54px;padding:0 44px 0 0}.internal-note-send{color:#9aa4b7;background:0 0;border:0;justify-content:center;align-items:center;width:34px;height:34px;display:inline-flex;position:absolute;bottom:12px;right:12px}.internal-note-send:hover{color:var(--mogpi-info)}:root[data-resolved-mode=light] 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h1{color:var(--ink);letter-spacing:0;margin:0;font-size:15px;font-weight:600}:root[data-resolved-mode=dark] .conversation-inbox-head h1{margin:0 0 4px;font-size:22px;line-height:1.15}:root[data-resolved-mode=dark] .conversation-title-row .button{display:none}.conversation-title-row .subtitle{color:var(--muted);margin:4px 0 0;font-size:12px;font-weight:400}.button.icon-only{border-radius:14px;justify-content:center;align-items:center;width:36px;height:36px;min-height:36px;padding:0;display:inline-flex}.conversation-search-row{grid-template-columns:minmax(0,1fr) 36px;align-items:center;gap:10px;display:grid}.conversation-search{background:rgb(var(--app-surface));border:1px solid var(--line);color:var(--muted);border-radius:14px;align-items:center;gap:8px;margin:0;padding:0 11px;display:flex}.conversation-search .input{box-shadow:none;background:0 0;border:0;border-radius:0;min-height:36px;padding:0}.conversation-filter-button{background:rgb(var(--app-surface));border:1px solid var(--line);color:var(--muted);border-radius:14px;justify-content:center;align-items:center;height:36px;transition:background-color .15s,border-color .15s,color .15s;display:inline-flex}.conversation-filter-button:hover{background:var(--elevated);color:var(--primary);border-color:#2563eb52}.conversation-tabs{gap:8px;margin:0;padding-bottom:2px;display:flex;overflow-x:auto}.conversation-tabs a{background:rgb(var(--app-surface));border:1px solid var(--line);color:var(--muted);border-radius:999px;flex:none;gap:8px;min-height:31px;padding:7px 10px;font-size:11px;font-weight:500}.conversation-tabs a strong{color:var(--primary);background:#2563eb24;font-weight:600}.conversation-tabs a.active{color:var(--ink);background:#2563eb24;border-color:#2563eb52}.conversation-sort-row{color:var(--muted);margin:0;font-size:11px;font-weight:400}.conversation-list{background:var(--bg);gap:10px;height:calc(100vh - 178px);padding:16px;display:grid;overflow:auto}.conversation-load-more{color:var(--muted);flex-direction:column;justify-content:center;align-items:center;gap:8px;min-height:72px;padding:8px 0 4px;display:flex}.conversation-load-more .button{min-height:34px;padding:8px 14px}.conversation-load-more span{font-size:11px;font-weight:700}.conversation-item{background:rgb(var(--app-surface));box-shadow:none;border:1px solid #0000;border-radius:16px;grid-template-columns:42px minmax(0,1fr) auto;gap:11px;margin:0;padding:14px;transition:background-color .15s,border-color .15s,transform .15s;display:grid}.conversation-item:hover{background:var(--elevated);box-shadow:none;border-color:#2563eb33;transform:translateY(-1px)}.conversation-item.active{background:#2563eb1a;border-color:#2563eb99}.conversation-avatar{box-shadow:none;color:#fff;background:linear-gradient(135deg,#2563eb,#1d4ed8);border:1px solid #bfdbfe38;border-radius:50%;width:42px;height:42px;font-size:12px;font-weight:600}.conversation-avatar.compact{width:38px;height:38px}.conversation-avatar.mini{flex:0 0 28px;width:28px;height:28px;font-size:10px}.conversation-avatar.large{width:72px;height:72px;font-size:20px}.whatsapp-dot{border-color:var(--bg);background:#22c55e}.conversation-name{color:var(--ink);font-size:13px;font-weight:600}.conversation-project,.conversation-preview,.conversation-time{color:var(--muted);font-size:11px;font-weight:400}.conversation-tag{color:var(--muted);background:#94a3b81a;border:1px solid #94a3b829;border-radius:999px;padding:5px 8px;font-size:10px;font-weight:500}.conversation-tag:before{display:none}.unread-count{color:#fff;background:#2563eb;border-radius:999px;font-size:10px;font-weight:600}.conversation-workspace,:root[data-resolved-mode=dark] .conversation-workspace{background:var(--bg);grid-template-columns:minmax(0,1fr) 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#2563eb57;border-radius:14px;font-size:12px;font-weight:500;transition:background-color .15s,border-color .15s,transform .15s}.assign-button{align-items:center;gap:7px;height:36px;padding:0 13px;display:inline-flex}.assign-button:hover,.send-button:hover,.button:hover{background:#1d4ed8;transform:translateY(-1px)}.icon-button{background:rgb(var(--app-surface));border:1px solid var(--line);color:var(--muted);border-radius:14px;width:36px;height:36px}.icon-button:hover,.icon-button.active{background:var(--elevated);color:var(--primary);border-color:#2563eb52;transform:translateY(-1px)}.conversation-mode-tabs{background:var(--bg);border-bottom:1px solid var(--line);z-index:2;flex:none;align-items:center;gap:20px;height:44px;padding:0 20px;display:flex;position:relative}.conversation-mode-tabs button{color:var(--muted);background:0 0;border:0;height:44px;padding:0;font-size:12px;font-weight:500;position:relative}.conversation-mode-tabs button.active{color:var(--ink)}.conversation-mode-tabs button.active:after{content:"";background:#2563eb;border-radius:999px;height:2px;position:absolute;bottom:-1px;left:0;right:0}.conversation-messages,:root[data-resolved-mode=light] .conversation-messages{background:var(--bg);flex-direction:column;flex:1;gap:18px;min-height:0;padding:24px 32px;display:flex;overflow:auto}.message-day-group{gap:14px;display:grid}.message-day-divider{background:rgb(var(--app-surface));border:1px solid var(--line);color:var(--muted);border-radius:999px;place-self:center;padding:6px 10px;font-size:11px;font-weight:500}.message-row{align-items:flex-end;gap:10px;max-width:min(720px,74%);display:flex}.message-row.outbound{flex-direction:row-reverse;align-self:flex-end}.message-row.inbound{align-self:flex-start}.conversation-bubble{background:rgb(var(--app-surface));border:1px solid var(--line);color:var(--ink);white-space:pre-wrap;border-radius:16px;max-width:none;padding:12px 14px;font-size:13px;font-weight:400;line-height:1.5}.message-row.outbound .conversation-bubble{box-shadow:none;color:#fff;background:#2563eb;border-color:#2563eb66}.bubble-author{justify-content:space-between;align-items:center;gap:10px;margin-bottom:5px;display:flex}.bubble-author strong{font-size:12px;font-weight:600}.bubble-author span,.bubble-meta{color:#94a3b8eb;font-size:10px;font-weight:400}.message-row.outbound .bubble-author span,.message-row.outbound .bubble-meta{color:#ffffffc2}.bubble-meta{justify-content:flex-end;gap:8px;margin-top:7px;display:flex}.internal-note-card{box-shadow:var(--shadow-soft);background:#f59e0b1a;border:1px solid #f59e0b33;border-radius:16px;bottom:132px;left:32px;right:32px}.internal-note-title{color:#f59e0b;font-size:12px;font-weight:600}.internal-note-title span{color:var(--muted);font-weight:400}.conversation-composer,:root[data-resolved-mode=light] .conversation-composer{background:var(--bg);border-top:1px solid var(--line);grid-template-columns:minmax(0,1fr) 44px;align-items:end;gap:12px;padding:16px 20px 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.conversation-messages{z-index:1;flex:1 1 0;align-items:stretch;min-height:0;padding:24px clamp(20px,4vw,48px);position:relative;overflow:hidden auto}.message-day-group{gap:14px;width:100%;min-width:0;display:grid}.message-row{align-items:flex-end;gap:10px;width:max-content;min-width:0;max-width:min(680px,76%);display:flex}.message-row.inbound{justify-self:start}.message-row.outbound{justify-self:end}.message-row .conversation-bubble{overflow-wrap:break-word;word-break:normal;flex:0 auto;min-width:min(180px,100%);max-width:100%}.message-row.inbound .conversation-bubble{border-bottom-left-radius:6px}.message-row.outbound .conversation-bubble{border-bottom-right-radius:6px}.conversation-avatar.mini{border-radius:999px;flex:0 0 24px;align-self:flex-end;width:24px;height:24px;font-size:9px}:root[data-resolved-mode=light]{--app-text:15 23 42;--app-muted:71 85 105;--app-line:203 213 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.textarea,:root[data-resolved-mode=dark] .readonly-link{border-radius:14px;min-height:38px;padding:9px 11px;font-size:12px}.textarea,:root[data-resolved-mode=light] .textarea,:root[data-resolved-mode=dark] .textarea{min-height:82px}:root[data-resolved-mode=dark] .conversation-page,:root[data-resolved-mode=dark] .conversation-inbox,:root[data-resolved-mode=dark] .conversation-chat,:root[data-resolved-mode=dark] .conversation-composer,:root[data-resolved-mode=dark] .conversation-action-bar,:root[data-resolved-mode=dark] .conversation-mode-tabs,:root[data-resolved-mode=dark] .conversation-messages{background:#0b111b}:root[data-resolved-mode=dark] .conversation-inbox-head,:root[data-resolved-mode=dark] .conversation-chat-head,:root[data-resolved-mode=dark] .conversation-details{background:#0d1420;border-color:#1e293b}:root[data-resolved-mode=dark] .conversation-search,:root[data-resolved-mode=dark] .conversation-filter-button,:root[data-resolved-mode=dark] .conversation-item,:root[data-resolved-mode=dark] .chat-head-meta span,:root[data-resolved-mode=dark] .conversation-side-tabs,:root[data-resolved-mode=dark] .contact-profile,:root[data-resolved-mode=dark] .detail-section,:root[data-resolved-mode=dark] .ticket-panel-card,:root[data-resolved-mode=dark] .ticket-form-modern,:root[data-resolved-mode=dark] .profile-conversation-item,:root[data-resolved-mode=dark] .composer-input-wrap,:root[data-resolved-mode=dark] .input,:root[data-resolved-mode=dark] .select,:root[data-resolved-mode=dark] .textarea,:root[data-resolved-mode=dark] .readonly-link{color:#f8fafc;background:#111827;border-color:#1e293b}:root[data-resolved-mode=dark] .conversation-item:hover,:root[data-resolved-mode=dark] .conversation-item.active{background:#172235}:root[data-resolved-mode=dark] .conversation-item.active{border-color:#2563eb}@media (max-width:1180px){:is(.conversation-page,.conversation-page:has(.conversation-queues.compact)){grid-template-columns:300px 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1fr)}:is(:root[data-resolved-mode=light] .content:has(.conversation-page),:root[data-resolved-mode=dark] .content:has(.conversation-page)){max-width:none;height:100vh;padding:0;overflow:hidden}:root[data-resolved-mode=light] .conversation-page,:root[data-resolved-mode=dark] .conversation-page,:root[data-resolved-mode=light] .conversation-page.has-selection,:root[data-resolved-mode=dark] .conversation-page.has-selection{grid-template-columns:var(--attendance-inbox-width) minmax(0, 1fr);min-width:0;height:100vh;margin:0;display:grid;overflow:hidden}:root[data-resolved-mode=light] .conversation-page:has(.conversation-queues.compact){grid-template-columns:var(--attendance-inbox-width) minmax(0, 1fr);min-width:0;height:100vh;margin:0;display:grid;overflow:hidden}:root[data-resolved-mode=dark] .conversation-page:has(.conversation-queues.compact){grid-template-columns:var(--attendance-inbox-width) minmax(0, 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var(--line);color:var(--muted);min-height:var(--attendance-control-height);border-radius:14px;grid-template-columns:auto minmax(0,1fr) minmax(0,1fr);align-items:center;gap:8px;padding:0 10px;display:grid}:root[data-resolved-mode=light] .conversation-period-filters .input,:root[data-resolved-mode=dark] .conversation-period-filters .input{box-shadow:none;background:0 0;border:0;border-radius:0;min-width:0;min-height:34px;padding:0;font-size:11px}:root[data-resolved-mode=light] .conversation-filter-button,:root[data-resolved-mode=dark] .conversation-filter-button,:root[data-resolved-mode=light] .button.icon-only,:root[data-resolved-mode=dark] .button.icon-only,:root[data-resolved-mode=light] .icon-button,:root[data-resolved-mode=dark] .icon-button{height:var(--attendance-control-height);width:var(--attendance-control-height);border-radius:14px}:root[data-resolved-mode=light] .conversation-tabs,:root[data-resolved-mode=dark] .conversation-tabs{gap:8px}:root[data-resolved-mode=light] .conversation-tabs a,:root[data-resolved-mode=dark] .conversation-tabs a{font-size:var(--attendance-caption-font);min-height:31px;padding:7px 10px}:root[data-resolved-mode=light] .conversation-tabs a.active,:root[data-resolved-mode=dark] .conversation-tabs a.active,:root[data-resolved-mode=light] .conversation-tabs a[aria-current=page],:root[data-resolved-mode=dark] .conversation-tabs a[aria-current=page]{color:var(--ink);background:#2563eb2e;border-color:#2563eb94;box-shadow:inset 0 0 0 1px #2563eb38}:root[data-resolved-mode=light] .conversation-list,:root[data-resolved-mode=dark] .conversation-list{gap:var(--attendance-card-gap);height:calc(100vh - 178px);padding:16px;display:grid;overflow:auto}:root[data-resolved-mode=light] .conversation-item,:root[data-resolved-mode=dark] .conversation-item{border-radius:var(--attendance-card-radius);min-height:0;padding:var(--attendance-card-padding);grid-template-columns:42px minmax(0,1fr) auto;gap:11px;display:grid}:root[data-resolved-mode=light] .conversation-name,:root[data-resolved-mode=dark] .conversation-name{font-size:var(--attendance-body-font);line-height:1.25}:root[data-resolved-mode=light] .conversation-project,:root[data-resolved-mode=dark] .conversation-project,:root[data-resolved-mode=light] .conversation-preview,:root[data-resolved-mode=dark] .conversation-preview,:root[data-resolved-mode=light] .conversation-time,:root[data-resolved-mode=dark] .conversation-time,:root[data-resolved-mode=light] .chat-head-meta span,:root[data-resolved-mode=dark] .chat-head-meta span{font-size:var(--attendance-caption-font);line-height:1.35}:root[data-resolved-mode=light] .conversation-tag,:root[data-resolved-mode=dark] .conversation-tag{font-size:var(--attendance-micro-font);padding:5px 8px}:is(:root[data-resolved-mode=light] .conversation-workspace,:root[data-resolved-mode=dark] .conversation-workspace,:root[data-resolved-mode=light] .conversation-workspace:not(:has(.conversation-details)),:root[data-resolved-mode=dark] .conversation-workspace:not(:has(.conversation-details))){grid-template-columns:minmax(0, 1fr) var(--attendance-detail-width);min-width:0;height:100vh;display:grid;overflow:hidden}:root[data-resolved-mode=light] .conversation-chat-head,:root[data-resolved-mode=dark] .conversation-chat-head{height:var(--attendance-header-height);grid-template-columns:minmax(210px,auto) minmax(0,1fr) auto;gap:14px;padding:0 20px;display:grid}:root[data-resolved-mode=light] .conversation-messages,:root[data-resolved-mode=dark] .conversation-messages{gap:18px;padding:24px 32px}:root[data-resolved-mode=light] .conversation-bubble,:root[data-resolved-mode=dark] .conversation-bubble{border-radius:var(--attendance-card-radius);font-size:var(--attendance-body-font);padding:12px 14px;line-height:1.5}:root[data-resolved-mode=light] .bubble-author strong,:root[data-resolved-mode=dark] .bubble-author strong,:root[data-resolved-mode=light] .user-name,:root[data-resolved-mode=dark] .user-name{font-size:var(--attendance-user-name-font);font-weight:600;line-height:1.2}:root[data-resolved-mode=light] .bubble-author span,:root[data-resolved-mode=dark] .bubble-author span,:root[data-resolved-mode=light] .bubble-meta,:root[data-resolved-mode=dark] .bubble-meta,:root[data-resolved-mode=light] .user-role,:root[data-resolved-mode=dark] .user-role{font-size:var(--attendance-user-meta-font);font-weight:400;line-height:1.25}:root[data-resolved-mode=light] .presence-control,:root[data-resolved-mode=dark] .presence-control{border-radius:999px;align-items:center;gap:5px;min-height:24px;padding:2px 7px;display:inline-flex}:root[data-resolved-mode=light] .presence-control select,:root[data-resolved-mode=dark] .presence-control select{font-size:var(--attendance-user-meta-font);text-transform:none;max-width:82px;min-height:20px;padding:0 14px 0 0;font-weight:500;line-height:1}:root[data-resolved-mode=light] .conversation-composer,:root[data-resolved-mode=dark] .conversation-composer{padding:16px 20px 14px}:root[data-resolved-mode=light] .composer-input-wrap,:root[data-resolved-mode=dark] .composer-input-wrap,:root[data-resolved-mode=light] .conversation-side-tabs,:root[data-resolved-mode=dark] .conversation-side-tabs,:root[data-resolved-mode=light] .contact-profile,:root[data-resolved-mode=dark] .contact-profile,:root[data-resolved-mode=light] .detail-section,:root[data-resolved-mode=dark] .detail-section,:root[data-resolved-mode=light] .ticket-panel-card,:root[data-resolved-mode=dark] .ticket-panel-card,:root[data-resolved-mode=light] .ticket-form-modern,:root[data-resolved-mode=dark] .ticket-form-modern,:root[data-resolved-mode=light] .profile-conversation-item,:root[data-resolved-mode=dark] .profile-conversation-item{border-radius:var(--attendance-card-radius)}:root[data-resolved-mode=light] .conversation-details,:root[data-resolved-mode=dark] .conversation-details{padding:22px}@media (max-width:1180px){:root[data-resolved-mode=light],:root[data-resolved-mode=dark]{--attendance-inbox-width:300px;--attendance-detail-width:360px}}@media (max-width:900px){:root[data-resolved-mode=light],:root[data-resolved-mode=dark]{--attendance-inbox-width:280px}:is(:root[data-resolved-mode=light] .conversation-workspace,:root[data-resolved-mode=dark] .conversation-workspace,:root[data-resolved-mode=light] .conversation-workspace:not(:has(.conversation-details)),:root[data-resolved-mode=dark] .conversation-workspace:not(:has(.conversation-details))){grid-template-columns:minmax(0,1fr)}}@media (max-width:700px){:root[data-resolved-mode=light] .conversation-page,:root[data-resolved-mode=dark] .conversation-page,:root[data-resolved-mode=light] .conversation-page.has-selection,:root[data-resolved-mode=dark] 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.conversation-item{grid-template-columns:var(--attendance-avatar-size) minmax(0, 1fr) 52px!important;min-height:var(--attendance-row-height)!important;border-radius:16px!important;align-items:start!important;gap:11px!important;padding:14px!important;display:grid!important;overflow:hidden!important}:root[data-resolved-mode=light] .conversation-avatar,:root[data-resolved-mode=dark] .conversation-avatar{flex:0 0 var(--attendance-avatar-size)!important;height:var(--attendance-avatar-size)!important;width:var(--attendance-avatar-size)!important;align-self:start!important;font-size:12px!important}:root[data-resolved-mode=light] .conversation-item-main,:root[data-resolved-mode=dark] .conversation-item-main{gap:4px!important;min-width:0!important;display:grid!important;overflow:hidden!important}:root[data-resolved-mode=light] .conversation-item-title-row,:root[data-resolved-mode=dark] .conversation-item-title-row{grid-template-columns:minmax(0,1fr) 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.conversation-preview{margin:0!important;font-size:11px!important;font-weight:400!important;line-height:1.25!important}:root[data-resolved-mode=light] .conversation-tags,:root[data-resolved-mode=dark] .conversation-tags{flex-wrap:nowrap!important;gap:5px!important;min-width:0!important;min-height:0!important;max-height:24px!important;margin:2px 0 0!important;display:flex!important;overflow:hidden!important}:root[data-resolved-mode=light] .conversation-tag,:root[data-resolved-mode=dark] .conversation-tag{text-overflow:ellipsis!important;white-space:nowrap!important;flex:0 auto!important;min-width:0!important;max-width:118px!important;padding:5px 8px!important;font-size:10px!important;font-weight:500!important;line-height:1!important;overflow:hidden!important}:root[data-resolved-mode=light] .conversation-item-side,:root[data-resolved-mode=dark] .conversation-item-side{flex-direction:column!important;align-items:flex-end!important;gap:8px!important;min-width:0!important;display:flex!important;overflow:hidden!important}:root[data-resolved-mode=light] .conversation-time,:root[data-resolved-mode=dark] .conversation-time{white-space:nowrap!important;font-size:11px!important;line-height:1.2!important}:root[data-resolved-mode=light] .unread-count,:root[data-resolved-mode=dark] .unread-count{flex:none!important;min-width:19px!important;min-height:19px!important;margin:0!important;font-size:10px!important;line-height:1!important}:root[data-resolved-mode=light] .sidebar-user-line,:root[data-resolved-mode=dark] .sidebar-user-line{grid-template-columns:minmax(0,1fr) auto!important;align-items:center!important;gap:8px!important;display:grid!important}:root[data-resolved-mode=light] .presence-control,:root[data-resolved-mode=dark] .presence-control{min-height:25px!important;padding:3px 7px!important}:root[data-resolved-mode=light] 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.18)}:root[data-theme][data-resolved-mode=dark] .conversation-item:hover,:root[data-theme][data-resolved-mode=dark] .conversation-item.active{border-left-color:var(--theme)}:root[data-theme][data-resolved-mode=dark] .subject,:root[data-theme][data-resolved-mode=dark] .conversation-tabs a.active strong,:root[data-theme][data-resolved-mode=dark] .dashboard-bar-row i,:root[data-theme][data-resolved-mode=dark] .ticket-panel-head>span,:root[data-theme][data-resolved-mode=dark] .ticket-panel-actions>span,:root[data-theme][data-resolved-mode=dark] .ticket-form-section-head>span,:root[data-theme][data-resolved-mode=dark] .ticket-mini-mark{color:color-mix(in srgb, var(--theme), white 52%)}:root[data-theme][data-resolved-mode=dark] .input:focus,:root[data-theme][data-resolved-mode=dark] .select:focus,:root[data-theme][data-resolved-mode=dark] .textarea:focus{border-color:var(--theme-border-strong);box-shadow:var(--theme-focus)}:root[data-theme][data-resolved-mode=dark] 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.brand-title{color:var(--mogpi-os-text);font-size:14px;font-weight:700}:root[data-theme][data-resolved-mode=dark] .brand-subtitle{color:var(--mogpi-os-muted);font-size:10px;font-weight:600}:root[data-theme][data-resolved-mode=dark] .sidebar-theme-toggle{min-width:44px}:root[data-theme][data-resolved-mode=dark] .sidebar-toggle,:root[data-theme][data-resolved-mode=dark] .icon-button,:root[data-theme][data-resolved-mode=dark] .theme-toggle{background:var(--mogpi-os-panel-2);border-color:var(--mogpi-os-line);box-shadow:none;color:var(--mogpi-os-muted)}:root[data-theme][data-resolved-mode=dark] .new-service-button,:root[data-theme][data-resolved-mode=dark] .send-button,:root[data-theme][data-resolved-mode=dark] .assign-button{background:linear-gradient(180deg, color-mix(in srgb, var(--theme), white 7%), var(--theme-strong));border-color:rgb(var(--theme-rgb) / .42);box-shadow:none;color:#fff;border-radius:8px;font-weight:600}:root[data-theme][data-resolved-mode=dark] .new-service-button{min-height:42px;margin:6px 0 22px}:root[data-theme][data-resolved-mode=dark] .nav{gap:7px}:root[data-theme][data-resolved-mode=dark] .nav a,:root[data-theme][data-resolved-mode=dark] .sidebar-sector{border-radius:8px}:root[data-theme][data-resolved-mode=dark] .nav a{color:color-mix(in srgb, var(--mogpi-os-muted), white 8%);min-height:40px;position:relative}:root[data-theme][data-resolved-mode=dark] .nav a:hover,:root[data-theme][data-resolved-mode=dark] .nav a.active{background:color-mix(in srgb, var(--theme-dark-elevated) 76%, transparent);box-shadow:none;color:var(--mogpi-os-text);border-color:#0000}:root[data-theme][data-resolved-mode=dark] .nav a.active:before{background:var(--theme);content:"";border-radius:999px;width:2px;position:absolute;top:8px;bottom:8px;left:-18px}:root[data-theme][data-resolved-mode=dark] .nav-icon,:root[data-theme][data-resolved-mode=dark] .nav a.active .nav-icon{box-shadow:none;color:inherit;background:#ffffff09;border-color:#94a3b81a;border-radius:8px}:root[data-theme][data-resolved-mode=dark] .nav a.active .nav-icon{color:color-mix(in srgb, var(--theme), white 42%)}:root[data-theme][data-resolved-mode=dark] .sidebar-section-title,:root[data-theme][data-resolved-mode=dark] .sidebar-sector,:root[data-theme][data-resolved-mode=dark] .sidebar-user-line,:root[data-theme][data-resolved-mode=dark] .sidebar-account .logout{color:var(--mogpi-os-muted)}:root[data-theme][data-resolved-mode=dark] .sidebar-account{background:color-mix(in srgb, var(--theme-dark-surface) 78%, transparent);border-color:var(--mogpi-os-line);box-shadow:none;border-radius:8px}:root[data-theme][data-resolved-mode=dark] .conversation-inbox,:root[data-theme][data-resolved-mode=dark] .conversation-chat,:root[data-theme][data-resolved-mode=dark] .conversation-details{background:var(--mogpi-os-bg)}:root[data-theme][data-resolved-mode=dark] .conversation-inbox{background:linear-gradient(180deg, var(--theme-dark-surface) 0%, var(--theme-dark-bg) 100%);border-right:1px solid var(--mogpi-os-line-soft);padding:22px 16px}:root[data-theme][data-resolved-mode=dark] .conversation-inbox-head{background:0 0;border-bottom:0;gap:12px;padding:0 0 14px}:root[data-theme][data-resolved-mode=dark] .conversation-inbox-head h1{color:var(--mogpi-os-text);font-size:18px;font-weight:700}:root[data-theme][data-resolved-mode=dark] .conversation-inbox-head .subtitle,:root[data-theme][data-resolved-mode=dark] .conversation-sort-row,:root[data-theme][data-resolved-mode=dark] .conversation-preview,:root[data-theme][data-resolved-mode=dark] .conversation-time,:root[data-theme][data-resolved-mode=dark] .chat-head-meta span,:root[data-theme][data-resolved-mode=dark] .bubble-author span,:root[data-theme][data-resolved-mode=dark] .bubble-meta{color:var(--mogpi-os-muted)}:root[data-theme][data-resolved-mode=dark] .conversation-search,:root[data-theme][data-resolved-mode=dark] .conversation-period-filters,:root[data-theme][data-resolved-mode=dark] .conversation-filter-button,:root[data-theme][data-resolved-mode=dark] .conversation-tabs a,:root[data-theme][data-resolved-mode=dark] .input,:root[data-theme][data-resolved-mode=dark] .select,:root[data-theme][data-resolved-mode=dark] .textarea,:root[data-theme][data-resolved-mode=dark] .readonly-link{background:var(--mogpi-os-panel-2);border-color:var(--mogpi-os-line);box-shadow:none;color:var(--mogpi-os-text);border-radius:8px}:root[data-theme][data-resolved-mode=dark] .conversation-tabs a.active,:root[data-theme][data-resolved-mode=dark] .conversation-tabs a[aria-current=page]{background:rgb(var(--theme-rgb) / .12);border-color:rgb(var(--theme-rgb) / .46);box-shadow:none;color:color-mix(in srgb, var(--theme), white 48%)}:root[data-theme][data-resolved-mode=dark] .conversation-list{gap:10px!important;padding:14px 0 0!important}:root[data-theme][data-resolved-mode=dark] .conversation-item{background:color-mix(in srgb, var(--theme-dark-surface) 66%, transparent);box-shadow:none;border:1px solid #0000;border-radius:8px!important}:root[data-theme][data-resolved-mode=dark] .conversation-item:hover,:root[data-theme][data-resolved-mode=dark] .conversation-item.active{background:color-mix(in srgb, var(--theme-dark-elevated) 92%, transparent);border-color:rgb(var(--theme-rgb) / .46);border-left-color:var(--theme);box-shadow:inset 0 0 0 1px rgb(var(--theme-rgb) / .1);transform:none}:root[data-theme][data-resolved-mode=dark] .conversation-item .conversation-avatar,:root[data-theme][data-resolved-mode=dark] .message-row .conversation-avatar.mini,:root[data-theme][data-resolved-mode=dark] .conversation-avatar.compact,:root[data-theme][data-resolved-mode=dark] .conversation-avatar.large{background:linear-gradient(180deg, color-mix(in srgb, var(--theme), white 8%), var(--theme-strong));box-shadow:none;color:#fff;border:0}:root[data-theme][data-resolved-mode=dark] .conversation-chat{border-left:1px solid var(--mogpi-os-line-soft)}:root[data-theme][data-resolved-mode=dark] .conversation-chat-head{background:color-mix(in srgb, var(--theme-dark-bg) 96%, transparent);border-bottom:1px solid var(--mogpi-os-line-soft);box-shadow:none}:root[data-theme][data-resolved-mode=dark] .chat-head-meta span{background:var(--mogpi-os-panel-2);border:1px solid var(--mogpi-os-line);color:color-mix(in srgb, var(--mogpi-os-text), var(--mogpi-os-muted) 20%);border-radius:8px;min-height:34px;padding:8px 11px}:root[data-theme][data-resolved-mode=dark] .conversation-mode-tabs{background:color-mix(in srgb, var(--theme-dark-bg) 84%, transparent);border-bottom:1px solid var(--mogpi-os-line-soft)}:root[data-theme][data-resolved-mode=dark] .conversation-mode-tabs button{color:var(--mogpi-os-muted)}:root[data-theme][data-resolved-mode=dark] .conversation-mode-tabs button.active{color:var(--mogpi-os-text)}:root[data-theme][data-resolved-mode=dark] .conversation-messages,:root[data-theme][data-resolved-mode=dark] .conversation-empty{background:radial-gradient(circle at 48% -8%, rgb(var(--theme-rgb) / .08), transparent 34%), linear-gradient(180deg, var(--theme-dark-sidebar) 0%, var(--theme-dark-bg) 100%)}:root[data-theme][data-resolved-mode=dark] .message-day-divider{background:var(--mogpi-os-panel-2);border:1px solid var(--mogpi-os-line);color:var(--mogpi-os-muted)}:root[data-theme][data-resolved-mode=dark] .conversation-bubble,:root[data-theme][data-resolved-mode=dark] .message-row.inbound .conversation-bubble{background:color-mix(in srgb, var(--theme-dark-surface) 86%, transparent);border:1px solid var(--mogpi-os-line);box-shadow:none;color:var(--mogpi-os-text);border-radius:8px!important}:root[data-theme][data-resolved-mode=dark] .conversation-bubble.outbound,:root[data-theme][data-resolved-mode=dark] .message-row.outbound .conversation-bubble{background:linear-gradient(180deg, color-mix(in srgb, var(--theme), white 8%), var(--theme-strong));border-color:rgb(var(--theme-rgb) / .54);box-shadow:none;color:#fff}:root[data-theme][data-resolved-mode=dark] .conversation-composer{background:var(--theme-dark-bg);border-top:0;grid-template-columns:minmax(0,1fr) 42px!important;gap:10px!important;padding:12px 20px 10px!important}:root[data-theme][data-resolved-mode=dark] .composer-input-wrap{background:color-mix(in srgb, var(--theme-dark-surface) 86%, transparent);border:1px solid var(--mogpi-os-line);box-shadow:none;min-height:98px;border-radius:8px!important;gap:12px!important;padding:14px 16px!important}:root[data-theme][data-resolved-mode=dark] .conversation-composer .input{box-shadow:none;background:0 0;border:0;padding:0;min-height:34px!important}:root[data-theme][data-resolved-mode=dark] .conversation-composer .input::placeholder,:root[data-theme][data-resolved-mode=dark] .textarea::placeholder{color:color-mix(in srgb, var(--mogpi-os-muted), transparent 10%)}:root[data-theme][data-resolved-mode=dark] .composer-toolbar{align-items:center;gap:8px}:root[data-theme][data-resolved-mode=dark] .composer-toolbar button{box-shadow:none;color:var(--mogpi-os-muted);background:0 0;border-color:#0000;border-radius:6px;width:28px!important;height:28px!important}:root[data-theme][data-resolved-mode=dark] .composer-toolbar button:hover,:root[data-theme][data-resolved-mode=dark] .icon-button:hover,:root[data-theme][data-resolved-mode=dark] .icon-button.active,:root[data-theme][data-resolved-mode=dark] .sidebar-toggle:hover{background:rgb(var(--theme-rgb) / .12);border-color:rgb(var(--theme-rgb) / .36);box-shadow:none;color:color-mix(in srgb, var(--theme), white 48%)}:root[data-theme][data-resolved-mode=dark] .send-button{align-self:end;width:42px!important;height:42px!important}:root[data-theme][data-resolved-mode=dark] .conversation-action-bar{background:var(--theme-dark-bg);border-top:0;gap:8px;padding:0 20px 16px!important}:root[data-theme][data-resolved-mode=dark] .chat-action-button{background:var(--mogpi-os-panel-2);border:1px solid var(--mogpi-os-line);box-shadow:none;color:color-mix(in srgb, var(--mogpi-os-text), var(--mogpi-os-muted) 18%);border-radius:8px}:root[data-theme][data-resolved-mode=dark] .chat-action-button:hover,:root[data-theme][data-resolved-mode=dark] .chat-action-button.active{background:rgb(var(--theme-rgb) / .12);border-color:rgb(var(--theme-rgb) / .42);box-shadow:none;color:color-mix(in srgb, var(--theme), white 48%)}:root[data-theme][data-resolved-mode=dark] .chat-action-button.danger-action{color:#f87171}:root[data-theme][data-resolved-mode=dark] .conversation-details{background:linear-gradient(180deg, var(--theme-dark-surface) 0%, var(--theme-dark-bg) 100%);border-left:1px solid var(--mogpi-os-line-soft);padding:20px 18px}:root[data-theme][data-resolved-mode=dark] .conversation-side-tabs{background:color-mix(in srgb, var(--theme-dark-surface) 72%, transparent);border:1px solid var(--mogpi-os-line);box-shadow:none;border-radius:8px;padding:4px}:root[data-theme][data-resolved-mode=dark] .conversation-side-tabs button,:root[data-theme][data-resolved-mode=dark] .conversation-side-tabs a,:root[data-theme][data-resolved-mode=dark] .conversation-side-tabs span{box-shadow:none;color:var(--mogpi-os-muted);background:0 0;border:0;border-radius:6px}:root[data-theme][data-resolved-mode=dark] .conversation-side-tabs button.active,:root[data-theme][data-resolved-mode=dark] .conversation-side-tabs .active{background:rgb(var(--theme-rgb) / .14);color:color-mix(in srgb, var(--theme), white 48%)}:root[data-theme][data-resolved-mode=dark] .contact-profile,:root[data-theme][data-resolved-mode=dark] .detail-section,:root[data-theme][data-resolved-mode=dark] .conversation-side-card,:root[data-theme][data-resolved-mode=dark] .ticket-panel-card,:root[data-theme][data-resolved-mode=dark] .ticket-form-modern,:root[data-theme][data-resolved-mode=dark] .ticket-tramite-card,:root[data-theme][data-resolved-mode=dark] .profile-conversation-item,:root[data-theme][data-resolved-mode=dark] .contact-ticket-item{background:color-mix(in srgb, var(--theme-dark-surface) 74%, transparent);border:1px solid var(--mogpi-os-line);box-shadow:none;border-radius:8px}:root[data-theme][data-resolved-mode=dark] .contact-profile:hover,:root[data-theme][data-resolved-mode=dark] .detail-section:hover,:root[data-theme][data-resolved-mode=dark] .conversation-side-card:hover,:root[data-theme][data-resolved-mode=dark] .ticket-panel-card:hover,:root[data-theme][data-resolved-mode=dark] .ticket-form-modern:hover,:root[data-theme][data-resolved-mode=dark] .profile-conversation-item:hover,:root[data-theme][data-resolved-mode=dark] .profile-conversation-item.active,:root[data-theme][data-resolved-mode=dark] .contact-ticket-item:hover,:root[data-theme][data-resolved-mode=dark] .contact-ticket-item.active{border-color:rgb(var(--theme-rgb) / .44);box-shadow:none;transform:none}:root[data-theme][data-resolved-mode=dark] .ticket-panel-card,:root[data-theme][data-resolved-mode=dark] .ticket-form-modern,:root[data-theme][data-resolved-mode=dark] .detail-section,:root[data-theme][data-resolved-mode=dark] .contact-profile{padding:14px}:root[data-theme][data-resolved-mode=dark] .ticket-summary-line span,:root[data-theme][data-resolved-mode=dark] .ticket-status-chip,:root[data-theme][data-resolved-mode=dark] .conversation-tag,:root[data-theme][data-resolved-mode=dark] .badge{background:rgb(var(--theme-rgb) / .13);border-color:rgb(var(--theme-rgb) / .22);color:color-mix(in srgb, var(--theme), white 52%);border-radius:6px}:root[data-theme][data-resolved-mode=dark] .button.secondary,:root[data-theme][data-resolved-mode=dark] .compact-button.secondary,:root[data-theme][data-resolved-mode=dark] 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